FAQ

Frequently asked questions

Family caregivers in Switzerland can register with Sanvida to receive compensation for the basic care of a close family member.

We offer direct and/or indirect assistance with basic care as well as a comprehensive range of medical services. For indirect basic care, we coach you so that you can care for your relatives at home.

All basic care services such as assistance with getting up or going to bed, help with dressing, general personal hygiene as well as showering and bathing the relative. Putting on support tights. Help with toileting and dental care. In addition, help with meals, although services such as cooking, cleaning or accompanying to doctor's appointments or on walks are not reimbursed.

Our services are aimed at anyone who is in need of care or requires assistance in caring for a relative at home and would like to receive remuneration for this.

In Switzerland, direct relatives and close persons, such as roommates or neighbors, are considered "caregiving relatives" if they take on care tasks.

Yes, both consultations and personal appointments are always free of charge.

As soon as all the formalities have been completed, the monthly payment begins. We make sure that you are paid quickly and easily.

Do you care for a relative? Are you of legal age and take on tasks such as basic care and hygiene? Then you can register for an initial consultation. Please do not hesitate to contact us.

No, as a private individual, care services cannot be billed directly. You must be employed by a recognized specialist organization such as Sanvida, which ensures the quality of care and takes care of the administration.

Yes, this is 8% of the hourly wage.

Sanvida offers regular training and further education to keep nursing staff up to date with the latest care practices.

The protection of your personal data is important to us. Your data will be treated confidentially and stored and processed securely in accordance with the applicable data protection regulations.

Sanvida offers you a simple and worry-free solution: Innovative tools minimize your effort and we advise you in your native language. Transparent, fair and unbureaucratic - so you can concentrate on your loved ones.

Sanvida adapts the support flexibly to your needs. If the need for care increases or decreases, we will support you in making the necessary adjustments.

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Wage calculator

Calculate your potential hourly wage as a family caregiver now! Use our simple wage calculator to gain clarity and make the best decision for your situation.