We attach great importance to the transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at . Responsible for the data processing that takes place via this website is
Sanvida
Thurgauerstrasse 117
8152 Glattpark
Switzerland
Person responsible for data protection:
We primarily process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We pay attention to transparent and proportionate processing.
If, in exceptional cases, we are not in a position to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.
You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be obliged to disclose your personal data to authorities.
We may have embedded links to our social media channels on our website. You can see this in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers will learn that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.
Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies associated with us. Your data will also be treated confidentially in these cases.
Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@sanvida.ch.
You also have the right to receive your data in a commonly used file format if we process your data automatically, and if:
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time, at least in text form.
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal requirement.
Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
We may change this privacy policy at any time. The changes will be published on sanvida.ch, you will not be informed separately.
When you visit sanvida.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
On our website we use Google AdSense, a service for integrating advertisements from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
Google AdSense uses cookies to analyze the use of the website by the visitor. In addition, Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyze information such as visitor traffic on the pages of this website.
The information generated by cookies and web beacons about the use of this website (including the user’s IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.
You can also deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google display network) in your browser by activating the “Off” button at https://www.google.com/settings/ads or deactivating them at https://www.aboutads.info/choices/. Further information about your setting options and data protection at Google can be found at https://www.google.com/intl/de/policies/privacy/?fg=1.
We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). Google Ads enables us to place advertisements in Google search results and in the Google advertising network.
We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (visit action evaluation). Google Ads Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
When you click on an ad placed by Google, a cookie for conversion tracking is set on your device. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page.
The information collected using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can also deactivate personalized advertising for you in the Google advertising settings. You can find instructions on how to do this at https://support.google.com/My-Ad-Center-Help/answer/12155764.
Our website uses HubSpot, a service provided by HubSpot Inc. for various marketing and sales activities. HubSpot is an integrated software solution that we use for our inbound marketing activities, lead generation, email marketing, CRM (customer relationship management) and the management of contact forms.
When you visit our website or interact with us via the forms provided on our website, certain information about your visit is collected and stored. This includes your IP address, the date and duration of your visit, the pages you visit and information about the browser and operating system you use. In addition, if you contact us via a form, the data you provide (e.g. name, e-mail address) will be stored.
HubSpot uses cookies to analyze the behavior of visitors to our website. This helps us to improve the user experience on our website and to make our marketing activities more effective.
The information collected by HubSpot helps us to better tailor our marketing and sales activities to the needs of our visitors and customers, to maintain and optimize our customer relationships and to measure the effectiveness of our marketing campaigns.
Data processing is carried out securely and in accordance with the applicable data protection regulations. HubSpot is certified under the EU-US data protection regulations and undertakes to comply with all data protection requirements applicable in the European Union (EU).
On our website, we use advertising services from LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”).
LinkedIn Ads allows us to serve targeted ads based on users’ interests and behavior. LinkedIn uses cookies and similar technologies to display advertisements based on your previous visits to our and other websites. This enables us to measure and optimize the effectiveness of our advertising measures.
The information collected by LinkedIn Ads is anonymous to us, i.e. we do not receive any personal data about individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes in accordance with the LinkedIn Privacy Policy.
If you are a member of LinkedIn and are logged into your LinkedIn account while visiting our website, the data collected by LinkedIn Ads will be linked to your LinkedIn account.
The use of LinkedIn Ads serves the purpose of analyzing and optimizing the effectiveness of our advertising measures. Data processing is carried out on the basis of our legitimate interest in targeted advertising and analyzing the impact and efficiency of this advertising.
We use the MailChimp service offered by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, to send newsletters and email notifications.
If you register for our newsletter, the data you provide and your e-mail address will be transmitted to MailChimp, stored and processed. This enables us to send you regular updates, offers and information.
By registering for the newsletter, your IP address and the date of registration are stored. This storage serves solely as proof in the event that a third party misuses an e-mail address and registers to receive the newsletter without the knowledge of the authorized person.
MailChimp offers extensive analysis options on how the newsletters sent are opened and used. These analyses are group-related and are not used by us for individual evaluation.
The data stored by MailChimp will be deleted as soon as you unsubscribe from our newsletter. This does not affect data stored by us for other purposes.
MailChimp has its own privacy policies and practices, which may differ from those of our website. For more information about MailChimp’s privacy practices, please visit: https://mailchimp.com/legal/privacy/. If you have any questions about the data collected by MailChimp or wish to exercise your rights in relation to this data, you should contact The Rocket Science Group, LLC directly.
On our website, we use the plugin “MailChimp for WordPress” to integrate the registration functions for our newsletter and other email communications via MailChimp, a service of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
If you register for our newsletter using the form provided on our website, the data you enter, such as your e-mail address and any other information, will be transmitted to MailChimp and stored there. This enables us to send you regular updates, offers and other information.
The “MailChimp for WordPress” plugin also supports the integration of certain WordPress functions with MailChimp, such as the collection of statistics on subscription activity or the customization of subscription forms.
We use the TikTok pixel on our website, an analysis tool from TikTok Pte. Ltd, 1 Keong Saik Road, Singapore 089109, Singapore (“TikTok”). With the help of the TikTok pixel, we can track the behavior of users after they have been redirected to our website by clicking on a TikTok ad. This enables us to measure the effectiveness of TikTok ads for statistical and market research purposes and to optimize our advertising measures.
The information collected by the pixel is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by TikTok so that a connection to the respective user profile is possible and TikTok can use the data for its own advertising purposes in accordance with the TikTok privacy policy.
If you are a member of TikTok and are logged into your TikTok account while visiting our website, the data collected by the pixel will be linked to your TikTok account.
The use of TikTok Pixel serves the purpose of analyzing and optimizing the effectiveness of our advertising measures. Data processing is carried out on the basis of our legitimate interest in targeted advertising and analyzing the impact and efficiency of this advertising.
We use Google Analytics on our website, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.
On our website, we use Google Call Conversion Tracking, an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This service enables us to measure the effectiveness of certain advertisements by recording how many calls are generated by these advertisements.
If you reach our website via a Google ad and call us using the telephone number provided, Google can recognize this and record it for us as a “conversion”. No personal data of the caller, such as the telephone number or name, is transmitted to us.
Google uses cookies and similar technologies to provide the service and to track calls. These cookies are used to identify and track the advertisement that led the user to the website and the source of the call.
If you do not wish to participate in tracking, you can object to this use by deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
To manage website tags via an interface, we use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
By using the Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you are using, the subpages of our website you have visited and other interactions during your visit to our website.
On our website we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google My Business enables companies to manage their presence on Google, including Google Search and Google Maps, and to interact with customers.
By visiting our website or through interactions with our Google My Business entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.
Google uses this information to provide Google My Business services, to facilitate user interactions with businesses and to provide us with reports and analytics about the interactions and performance of our business listing.
For direct communication, we offer you the option of contacting us via “WhatsApp Business Chat”. This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc, 1601 Willow Road, Menlo Park, CA 94025, USA.
If you contact us via WhatsApp Business Chat, your cell phone number and the content of your message, as well as any other data provided by you, will be transmitted to WhatsApp and processed there. We receive this data and use it to respond to your request.
WhatsApp uses cookies and other technologies to provide the service and enable communication. Your IP address may also be recorded and stored in the process.
Please note that the use of WhatsApp Business Chat and communication via this service is subject to WhatsApp’s privacy policy. We recommend that you read these guidelines before using the service.
Our website uses the Content Delivery Network (CDN) service of Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA (“Cloudflare”). A CDN helps to deliver content from our website faster by distributing copies of the content to a network of fast loading servers.
When you visit our website, your IP address is transmitted to Cloudflare and cookies may be set in your browser, which are necessary for the optimization and security of the service. Cloudflare uses this data to speed up data traffic between our web server and your end device and to protect our website from attacks.
On our website, we use the Google Fonts API, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), to integrate fonts. By integrating these fonts, your browser will establish a connection to Google’s servers when you visit our website in order to download the fonts and display them correctly.
Through this connection, data, in particular your IP address and information about the browser you are using, may be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.
If you wish to prevent the transfer of data as part of the Google Fonts API, you can block access to the domain fonts.googleapis.com in your browser settings. Please note that in this case our website may not be displayed correctly.
On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example to search for a location or to plan your route.
When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.
Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising.
You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
We use the “Complianz” service on our website, which is provided by Really Simple Plugins, Keizersgracht 221, 1016 DV Amsterdam, Netherlands. Complianz is a tool that helps us to generate data protection-compliant cookie notices and to obtain the consent of our users for the use of cookies and other tracking technologies in accordance with legal requirements.
With the help of Complianz, we ensure that our website visitors are informed about the use of cookies and have the option of giving or refusing their consent for certain cookie categories. This allows users to actively decide which cookies they want to allow and which not.
Complianz uses cookies to store the user’s choices and preferences regarding cookie consent. These cookies do not store any personal data, but only the choices made by users.
Complianz attaches great importance to data protection and compliance with data protection regulations. The data collected by Complianz is used exclusively to save the user’s cookie settings and is not passed on to third parties.
Our website uses Cookiebot, a cookie consent and compliance service from Cybot A/S. Cookiebot helps us to obtain and manage our users’ consent for cookies and online tracking in accordance with legal requirements.
When you visit our website, Cookiebot may collect information about your consent choices and your interaction with the consent pop-up. This information is used to ensure that only the cookies and tracking technologies you have authorized are activated on your device.
Our website is operated with the help of HubSpot CMS Hub, a content management system (CMS) from HubSpot Inc. This system enables us to manage content efficiently and offer our visitors an optimized and user-friendly experience.
When you interact with our website, HubSpot CMS Hub may collect various data, including your IP address, geographical location data, browser type, operating system, referrer URL, date and time of your visit and the pages you visit. This data is mainly used for technical and statistical purposes to ensure the performance and security of our website.
HubSpot CMS Hub may use cookies to optimize the user experience and to enable certain functions, such as user logins or language settings. Cookies are small text files that are stored on your end device and enable your use of the website to be analyzed.
The data collected by HubSpot CMS Hub helps us to continuously improve the structure and content of our website based on the needs and interests of our visitors. The system also ensures the high availability and security of our website.
Our website is based on the WordPress platform, a content management system developed by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.
When you use our website, which is based on WordPress, various data, including your IP address, the date and time of access and information about the browser you are using, may be collected and stored. This data is mainly used for administrative purposes and to ensure the smooth operation of the website.
Some WordPress functions, such as comments or contact forms, may collect additional personal data when you use them.
We use the reCAPTCHA service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) to protect against unwanted requests via the Internet form on our website. The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or your behavior when filling out the form may be transmitted to Google.
For this purpose, your input will be transmitted to Google and processed there. By using reCAPTCHA, you agree that the recognition you have provided will be included in the digitization of old works. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.
PROFESSIONAL. SUSTAINABLE. EMPATHIC.
